Legal
Refund Policy
Your satisfaction is important to us. Please review our refund policy below.
At Baruch Life Meat, we strive to provide you with high-quality products and excellent service. If you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
Refunds are available under the following conditions:
- The item must be returned in its original condition, unused, and in the original packaging.
- Refund requests must be initiated within 14 days of the delivery date.
2. Refund Process
- Initiate Request: To request a refund, please contact us at info@baruchlifemeat.co.za with your order number and reason for return.
- Approval: Once your refund request is approved, we will provide instructions for returning the item.
- Processing: Refunds will be processed within 7 business days of receiving the returned item.
3. Exclusions
The following items are non-refundable:
- Items marked as "Final Sale" or "Non-Returnable."
- Damaged or used items not caused during delivery.
- Products returned outside of the refund period.
4. Return Shipping Costs
- Customers are responsible for return shipping costs unless the item was defective or damaged upon delivery.
- Retain proof of shipping for tracking purposes.
5. Damaged or Defective Items
If your item arrives damaged or defective, please notify us within 7 days of delivery. Proof of damage (e.g., photos) may be required to process the refund or replacement.
6. Contact Us
For refund-related inquiries, please contact us at:
- Email: info@baruchlifemeat.co.za
- Phone: +27 67 650 2906
- Address: 7 Rue Beaulieu, Hartbeespoort, North West 0216, South Africa
